TERMS OF SERVICE

Terms of Service for Vitelia Paris Group
Effective Date: 21/01/24

Terms and Conditions of Sale – Vitelia Group

These Terms and Conditions ("Terms") govern the sale of products via the website operated by Vitelia Group.

1. Orders

By placing an order on our website, you confirm that you are legally capable of entering into binding contracts and that all information you provide is accurate.

2. Products

Product descriptions, images, and pricing are provided for informational purposes. Vitelia Group reserves the right to modify products, pricing, and offers without prior notice.

3. Prices and Payment

Prices are shown in your local currency and include applicable VAT unless stated otherwise. Payment is due at the time of order confirmation via our secure payment gateway.

4. Special Offer – Buy One, Get One Free (Subscription Commitment)

By purchasing our Buy One, Get One Free offer, you agree to receive a double quantity of gummies at the standard price. In exchange, you agree to enroll in our 12-month subscription plan, which includes:

  • One box of gummies (double quantity) shipped to you every month

  • A fixed monthly price as indicated at checkout

  • A 12-month non-cancellable commitment

This subscription cannot be canceled before the end of the 12-month period, except as provided by applicable consumer law (such as your 14-day right of withdrawal, detailed below).

5. Shipping

We deliver within our designated zones. Estimated delivery times are provided for reference only. Delays may occur due to circumstances beyond our control.

6. Right of Withdrawal (EU Consumers)

In accordance with EU Directive 2011/83/EU, you have 14 calendar days from the date of receipt of your first order to exercise your right of withdrawal, without having to give any reason. To withdraw, contact us in writing.
If you choose to withdraw, we will refund all payments received from you, minus any amount for services already rendered, within 14 days.

Note: The right of withdrawal does not apply after the 14-day period, and the 12-month subscription cannot be canceled early.

7. Subscription Terms

Some offers (such as promotional bundles) include a subscription plan. By accepting such offers, you agree to receive products monthly for a fixed period (typically 12 months), without the possibility of early cancellation.

8. Liability

Vitelia Group shall not be held liable for any indirect, incidental, or consequential damages. Our total liability shall not exceed the total amount paid for the order in question.

9. Governing Law

These Terms are governed by the laws of the country where Vitelia Group operates, and any disputes shall be subject to the exclusive jurisdiction of the courts in that country.